Frequently Asked Questions

Find answers to common questions about Royalties HQ. Can't find what you're looking for? Get in touch.

Getting Started

What is Royalties HQ?

Royalties HQ is book royalty software designed for independent publishers. It helps you import sales data from distributors, calculate royalties for your authors and rights holders, and generate professional PDF statements—all in a fraction of the time it takes with spreadsheets.

Who is Royalties HQ for?

Royalties HQ is built for small to medium-sized independent publishers who need to calculate and distribute royalties to authors and other rights holders. Whether you publish 50 or 5000+ titles, Royalties HQ can streamline your royalty runs.

How do I get started?

Contact us to start your free trial. We offer free data migration—just send us your existing title and rights holder data in spreadsheet format, and we'll import it for you. Most publishers are up and running within a day or two.

Features

What sales file formats do you support?

Royalties HQ natively supports sales reports from Amazon KDP, Ingram, Lightning Source, Apple Books, Draft2Digital, Google Play Books, ACX, and InAudio (formerly Findaway Voices). You can also import sales from any source using our custom CSV template.

How does currency conversion work?

Royalties HQ uses a reconciliation approach rather than exchange rates. You enter the payment amounts you actually received from each distributor, and Royalties HQ calculates the converted amount for each sales line based on the ratio to the total. This ensures your royalty calculations always match what you actually received.

Can I handle tiered royalties?

Yes! Royalties HQ supports tiered (graduated) royalties where the percentage changes based on units sold or total net receipts. You can set different tiers per title format (ISBN), and the system automatically tracks progress through tiers.

Can multiple rights holders share a title?

Each title format (ISBN) can have multiple rights holders with different ownership percentages. For example, an audiobook might split royalties between the author, narrator, and publisher—each with their own percentage share.

How do advances work?

You can create advances against single titles, specific formats (ISBNs), or groups of titles. Earned royalties automatically pay off advances first. Rights holders can have multiple advances, and statements clearly show advance balances and repayment progress.

Pricing & Plans

How much does Royalties HQ cost?

Pricing starts at $100/month for up to 100 ISBNs. This includes unlimited team users, unlimited royalty runs, and all features. Visit our pricing page for more details or contact us for a custom quote.

Are there any hidden fees?

No hidden fees. Our pricing includes everything: unlimited team users, unlimited royalty runs, free data migration, and all features. You won't be charged extra for adding users or running more royalty calculations.

Is there a free trial?

Yes! We offer a free trial so you can see how Royalties HQ works with your actual data. Contact us to get started.

Can I cancel anytime?

Yes, you can cancel your subscription at any time with no penalty. There are no long-term contracts or lock-in periods. You can also export all your data at any time.

Do you offer discounts for non-profits?

Yes, we offer discounts for charities and not-for-profit publishers. Contact us for details.

Data & Security

Can I export my data?

Yes, you can export all your data at any time, including titles, rights holders, ownership percentages, bills, and PDF statements. We believe your data belongs to you—there's no lock-in.

Is my data secure?

Yes. We take data security seriously. All data is encrypted in transit, and we follow industry best practices for security. Your publishing and financial data is safe with us.

Still have questions?

We're here to help. Get in touch and we'll get back to you as soon as possible.

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